Slide LIVE CHAT SOFTWARE YOU ANSWER YOUR PHONE, WE'LL ANSWER YOUR WEBSITE

THE BENEFITS OF LIVE CHAT SOFTWARE

Our agents will take care of business

FACEBOOK INTEGRATION

This gives you a chance to focus on growth

MULTILUNGUAL

Available in multiple languages for your website visitors.

SPECIFIED TASKING

Our agents are tasked depending on which skills are required per industry.

REALTIME CHAT 24/7

An agent will be assigned to deliver at any time.

A lot more features for you such as:

 

Customization

A fully customizable website where you can make it look exactly the way you wanted it to be.

Quick Fix Scripts

Pre-written responses to general inquiries for immediate solutions.

Timely Response

Chat responses are based on current real time situations of your website

Customer Relationship Management or CRM

Integrates your website with CRM systems to manage interactions

GPS Integration

Makes sure you are able to get customers in your area of service through Google Maps.

Mobile Optimization

Chat services are available for mobile devices

Lead Flow Pacing

Manage your spending to make sure you do not go over budget

Real Time Analytics

View your website statistics through deep insights on your leads, visitors, and interaction.

GENERATE LEADS

We do live chat with your website visitors, live calls and text messages, as well as send you real time leads and statistics via email.

INCREASE SALES

Generate business growth and improve your conversion rate

IMPROVE CUSTOMER SATISFACTION

Answer your visitor’s questions instantly reduces long phone wait times.

IMPROVE QUALITY CONTROL

Get instant detailed reports, transcripts and statistics.

PREVENT CART ABANDONMENT

Make shopping on your website easier and more comfortable for hesitant visitors looking to do business on your website.

REDUCE CALL VOLUMES

Live Chat is great for technical support, pre-sales and registration. Unlimited canned messages allow agents to answer your website visitor’s chats quickly.

MANAGE BUSY PERIODS

Call Centre Agents are capable to handle more than one chat at a time. Multiple agents could chat with one visitor at a time to help.

24/7/365 SUPPORT

The internet doesn’t shut down after hours and either should your website. We also provide 24/7/365 call center support if you not able to do this on your own. If you are offline customers can leave a message.

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