CALL CONNECT YOUR LIVE CHATS
Live Chat Media Productions Inc. has the unique ability to connect visitors directly to your office by phone from within the chat with NO EXTRA CHARGE! This increases conversion rate as we eliminate email and phone tags.
Visitors will first be asked for a phone number where we can contact them. Then, our live chat agent inputs the number into our system in order to generate an outbound call to the number given, as well as place an outbound call to your office at the same time.
Both ends will receive a text-to-speech message saying “Connecting you to [name], please hold.” A caller ID coming from a specific area code will appear indicating that a live chat call is about to come in.